Great article on how 1-800-Flowers implemented project chargeback.
To ensure that the executives in its brands and business units understand and are responsible for their IT costs, 1-800-Flowers implemented a chargeback system in which everyone benefits.
Full Story: http://www.baselinemag.com/c/a/IT-Management/Chargeback-Process-Delivers-for-1800Flowerscom-342063/?kc=BLBLBEMNL06082009STR1